Frequently Asked Questions
What is OBX Endless Summer Childcare?
We are a childcare service that comes to you! This service is for anyone that is visiting the Outer Banks or locals that live in the area! Our sitters can come to your home, hotel, or rental property. We service the following locations: Corolla, Colington, Duck, Kill Devil Hills, Kitty Hawk, Manteo, Nags Head, Sanderling, or Southern Shores!
Do you service the towns on Hatteras Island?
Currently, we are not serving Hatteras Island towns.
Do you service the 4x4 of Corolla or Carova?
Currently, we are not servicing those areas.
What is the cost per hour to book a sitter?
Prices vary based on time of year, duration of travel, number, and ages of children. Please contact us for a quote.
What information do I need to provide when booking a sitter?
Please provide your name, email, phone number, EXACT dates, EXACT time frames for each day, beach house location, number of children with EXACT ages, and a message about why you are needing our services. This information allows us to determine which sitters would be the best fit for your request. You can send us an email with this information or fill out the Booking Enquiries form by clicking here.
What should I include in the "Message" part of the booking?
The "Message" allows us to get to know you and your family! Including the number of children along with their ages, allergies or special services helps us in securing a sitter that will best fit your needs. Any information that you may feel is important for your sitter to know prior to arrival is appreciated as well.
How far in advance should I make a booking?
We recommend you book as soon as you know the date you need services. We have found it best to book around 2 months out from your vacation. Bookings are not guaranteed if the booking fee is not paid.
Are you a daycare facility?
We are a "come to you" service! Our sitters come to your home, beach house, or rental property to watch your children. We do not operate at a childcare facility.
Do you have daytime availability?
Currently, we have LIMITED availability for sitters during the daytime. We have more availability for evenings.
Do you have a minimum number of hours?
We require that you book a sitter for at least 3.5 hours. If the sitter is there for 3.5 hours or less, a $22 travel fee will be added to the total for that day/evening.
What is the booking fee?
The $20 booking fee is in place for the provided access to our babysitters! You are required to pay the booking fee in order to have confirmation and to receive the sitter's information! We accept different forms of payment.
We have some of the best babysitters on the beach available to you at the click of a button! Sitters are unable to provide services to you without going through OBX Endless Summer Childcare as we have an agreement. As vice versa, you cannot directly contact a sitter.
Can I receive my sitter's contact information prior to meeting them?
We will send you the website profile of your babysitter that will include their picture with your booking information. Sitters are to not directly contact you until the day of your request. They are unable to provide services to you without going through OBX Endless Summer Childcare due to our agreement. If you need to contact your sitter prior to the booking date, you may directly contact us at email@example.com and we will pass along the information. Sitters may exchange contact information with you during your requested time frame. Please note that sometimes things happen and your sitter could possibly change!
What is your cancellation policy?
We understand that life happens and are willing to work with you! However, the $20 booking fee is non-refundable due to the coordination of providing the sitter. OBX Endless Summer Childcare reserves the right to cancel bookings without advance notice for any reason deemed necessary by management and specifically if management is concerned for the safety and/or welfare of our care providers.
How can I pay my sitter?
Many of our sitters accept Venmo, cash, and checks. If paying by Venmo, please pay your sitter by using their personal Venmo. When paying by check, please write it out to your sitter's name.
Is there any other information you need after booking?
We appreciate any information about parking and gated communities. If you will be staying in a gated community, please send us the gate number!
Should I tip my sitter?
Sitters greatly appreciate tips! We expect our sitters to always exceed expectations. Tips can range based on the number of hours and amount of children. Anything is greatly appreciated!
Can sitters swim with my children in the pool and ocean?
Sitters are allowed to swim with children. Please make sure you let them know so they can be prepared! We strongly advise you to request someone who is CPR and First Aid certified for extra precaution and reassurance.
Sitters will be happy to have a beach day with the children. The beach should have an ocean rescue lifeguard within the vicinity for safety reasons, as the ocean is very unpredictable and can have strong rip currents. Please have more than one sitter if more than 3 children in the ocean (unless parents will be there as well). We strongly advise you to request someone who is CPR and First Aid certified for extra precaution and reassurance.
Can I request to have a specific sitter?
You may request a sitter, but please keep in mind that some have other jobs and obligations. They may not be available for certain days and times, but we will certainly try to accommodate your needs! Please contact us for our updated roster of sitters.
Do you have full-time sitters?
We do not have sitters that can provide full-time services.
Do you have availability in the off-season (September-May)?
The off-season has less availability than the in-season due to college and the school year. However, we will try our best to accommodate you!
I have a child with special needs who may need extra care and attention...
We have sitters who have experience with special needs. If you are concerned please contact us at firstname.lastname@example.org so we can discuss this further.
How early can I hire a sitter and how late can they stay?
You may choose a time that best fits your needs. Please note: some sitters may be unavailable for early mornings. We know that nights out are unexpected with times returning, but please let your sitter know it is up in the air in advance. If requiring services in the daytime: PLEASE be respectful and prompt when giving detailed times. Some of our sitters have other jobs they may need to get to after they finish services with you!
Do you do overnight services?
Overnight services are currently not being provided.
I am nervous about leaving my children in the care of someone that I do not know...
We assure you that OBX Endless Summer Childcare providers are the best of the best! All providers have a minimum of 3 years of child experience and are all over the age of 18, and have been through a background and screening process in order to be hired.
If requested, childcare providers can keep you updated via text or by phone and may send photos while
with your children so you can feel like you are there!
I am attending a wedding on the Outer Banks do you offer services for this?
This is case by case. Please contact us for more information.